HOME   | ABOUT US   | MY ACCOUNT   | WHOLESALE INFORMATION   | TESTIMONIALS   | PRESS ROOM   | Z's BLOG   | VIDEO ARCHIVE   | CONTACT US   |
0 item(s) / Total: $0
ZEYZANI
 
Home > Terms and Conditions

Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Z's Treasures, LLC., Copyright © 2009, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
^ Top

 
Exchanges  by 
We want you to be happy with your Zeyzani purchase! We gladly accept exchanges within 14 days of purchase with a copy of the original receipt, tags attached, and in new condition - no signs of wear and/or use. For custom orders placed, unfortunately, we cannot accept returns or exchanges. Please e-mail us at info@zeyzani.com or call us at 856.685.7790 to request your exchange. If you decide to cancel your in-stock purchase (excluding custom orders) prior to shipment, we will issue a refund for the amount paid less any 3rd party (i.e. PayPal/Credit Card) fees. Thank you very much!
 
For Holiday Shipments - any order (excluding custom orders) placed after November 20 can be exchanged up until January 05 of the new year. Thank you for choosing Zeyzani!
^ Top

 
Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Z's Treasures, LLC is not responsible for the operation of or content located on or through any such site.
^ Top

 
Method of Payments  by 
We accept the following payment methods: PayPal, Visa, MasterCard, Discover,  money orders and cashier’s checks in U.S. Dollars only.
 
For Money Orders/Cashier's Checks: Orders are processed upon receipt of a money order or cashier’s check. We cannot guarantee the availability of a product by the time funds clear or payment is received.
 
For Credit Cards: There is no surcharge for using your credit card to make retail purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
^ Top

 
Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
^ Top

 
Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

^ Top

 
Shipping Policy  by 
Shipping Time - Most orders received before 3:00PM ESTwill ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM EST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
 
Shipping Method - We ship all our orders UPS Ground, unless it is requested otherwise. If you have a deadline to receive your shipment, please contact us directly at 856-685-7790 or info@zeyzani.com as we might have to choose a different way of shipment other than Ground such as 3-Day Select, 2nd Day, or Next Day Air. These services will be an additional charge depending on your request and ship to address.
 
For the convenience of our customers, UPS Ground deliveries are sent “No Signature Required.” This means that UPS will leave the package at your door or in a convenient location if no one is present to receive the shipment. If you require a signature delivery, please note that you will be charged an additional $3.50 as UPS charges extra for this level of service. Therefore, whether you order online or by phone, you will need to state this request and accept the $3.50 additional charge via e-mail to info@zeyzani.com.
 
Insurance - Insurance is optional and is billed at cost. We are not responsible for loss shipments unless insurance is requested and purchased. Insurance is not inlcluded unless requested, and the cost will be determined depending on the shipment and ship to location.
We cannot guarantee when an order will arrive. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
^ Top

 
Taxes  by 
Z's Treasures shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of New Jersey. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
^ Top

 
Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Z's Treasures shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Z's Treasures shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Z's Treasures shall immediately issue a credit to your credit card account in the amount of the incorrect price.
^ Top

 
Unavailable/Out-of-Stock Products  by 
When available, usually, products ship the same day if ordered by 3:00PM EST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is not available, which will delay fulfilling your order.
You may cancel your order at any time prior to shipping.
 
Every beautiful Zeyzani is unique, no two are alike. If we do not have the exact design you ordered in stock as shown, we will contact you and e-mail you the styles currently available.  We receive shipments on a weekly basis and our inventory turns over quickly.
If you are set on a particular Zeyzani design, we will get you the most similar design in your selection of style at no additional cost.  These orders would be custom and they can take up to four weeks for delivery.
We gladly accept exchanges within 14 days of purchase with a copy of the original receipt, tags attached, and in new condition - no signs of wear or use.  Please refer to our "Terms and Conditions" section in our Home Page, for full details.

^ Top